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Case Studies
Healthcare · Meridian Health

Cutting patient intake time by 68%

68%
faster patient intake
-42%
scheduling errors
3.5 hrs
saved per staff member, daily

The Problem

Meridian Health's front-desk team spent hours a day manually entering patient intake forms and chasing missing insurance information, causing long wait times and scheduling errors.

The Solution

We built an AI agent that digitizes intake forms in real time, verifies insurance details automatically, and syncs directly with their scheduling system — with a human review step for edge cases.

The Results

68%
faster patient intake
-42%
scheduling errors
3.5 hrs
saved per staff member, daily

Technology used

OpenAIn8nSupabaseNext.js

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